How to Issue a 2nd Copy of a CPFL Energy Bill Online

Companhia Paulista de Força e Luz (CPFL) is one of the main electricity companies in Brazil, serving millions of consumers in various regions. Often, due to misplacement, delay or loss, it is necessary to request a duplicate copy of the energy bill to keep payments up to date and avoid power outages.

In this article, you will learn, in a simple and objective way, how to issue a second copy of your CPFL energy bill completely online, using different platforms, such as the official website, application, WhatsApp and digital customer service.

Why Issue a 2nd Copy of the CPFL Bill?

Many consumers need to issue a second copy of their energy bill for various reasons, such as:

• Loss or misplacement of the original invoice;
• Delay in delivery by the Post Office;
• Need to consult values ​​and barcodes for payment;
• Maintaining regular energy supply.

Fortunately, CPFL offers several options so that consumers can quickly access their invoice and make payments without any difficulties.

How to Issue a 2nd Copy of a CPFL Bill Through the Official Website

The official CPFL website is one of the safest and most practical ways to issue a second copy of your invoice. See the step-by-step guide:

1. Visit the CPFL website: Access the official CPFL website via the link https://www.cpfl.com.br.
2. Go to “Second Copy and Payment”: On the home page, click on the “Second Copy and Payment” option.
3. Enter your access data: Log in using your registered CPF/CNPJ and password. If you do not have an account yet, simply create an account by following the instructions on the website.
4. Select the desired account: After logging in, you will have access to your invoice history. Choose the outstanding bill you wish to pay and click to generate the barcode or download the invoice.
5. Make payment: Use the barcode to pay via internet banking, lottery outlets or your bank's app.

How to Issue a 2nd Copy Using the CPFL Energia App

Another quick option is the CPFL Energia app, available for Android and iOS. Here's how to use it:

1. Get the app: Access your mobile phone’s app store (Google Play Store or App Store) and search for “CPFL Energia”. Download and install the app.
2. access your account: Log in with your CPF/CNPJ and password.
3. Click on “Second Copy”: Within the app, look for the “Second Copy” option.
4. Download or copy the barcode: You can download the full invoice in PDF or copy just the barcode for payment.

How to Issue a 2nd Copy of a CPFL Bill via WhatsApp

CPFL also offers a customer service channel via WhatsApp, making it even easier to request a duplicate. To do this:

1. Add the official CPFL number: CPFL's WhatsApp number is (19) 99908-8888.
2. Send a message: Type “2nd copy” and send.
3. Provide the required data: Enter your CPF/CNPJ and the consumer unit code (UC).
4. Receive the invoice: WhatsApp will send you a link with a second copy of the invoice or a barcode for immediate payment.

How to Request a 2nd Copy Through Digital Service (Online Chat)

Online chat is another practical option for those who want to request a duplicate copy of their CPFL bill. Follow the steps below:

1. Visit the CPFL website (https://www.cpfl.com.br).
2. Click on the Chat icon: Normally, a chat icon appears on the home page.
3. Type “2nd copy” and send the message.
4. Enter your details: Enter your CPF/CNPJ and the consumer unit code.
5. Receive the invoice: The system will provide a link to download the bill or the barcode for payment.

Payment Options for 2nd Copy of CPFL Bill

After issuing the second copy, payment can be made by several means, including:

• Internet Banking: Use your bank's app to pay with the barcode.
• Lottery shops and banks: Simply present the barcode or print the invoice.
• PIX: In some cases, CPFL provides a QR Code for payment via PIX.
• Automatic debit: To avoid future delays, register your account for direct debit.

Tips to Avoid Delays and Fines

• Register your email with CPFL to receive the digital invoice every month.
• Use automatic debit to pay bills without worry.
• Enable notifications in the CPFL app to remind you of the due date.

Conclusion

Issuing a duplicate copy of your CPFL energy bill is a simple and accessible process that can be done via the website, app, WhatsApp or online chat. With several payment methods and digital resources, customers can keep their bills up to date without complications.

If you have lost your bill or need to pay it urgently, follow one of the methods described in this guide and avoid inconveniences such as interest and suspension of energy supply.